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FAQ

Q?

What is the delivery term for the products?

A.

1. Sliding doors and laminate closets are delivered within 4 weeks.
2. Shelf systems and closet baskets are available in storage.
3. Kitchens are delivered within 6 weeks.
4. As it is one of our central goals to make up to 90% of our products immediately available, many products can be purchased on the spot at our HOME & STORAGE stores (NECOS and NORSCAN shelf systems and closet baskets, OPTIMI laminate closets and sliding doors, KIS storage boxes and shelf systems, bathrooms, variety of storage products for storage facilities).

Q?

What are the services that Home & Storage provides?

A.

1. We provide a full-package service from measurement to installation. Our qualified sales consultants will design and draw your project, based on which your order will be compiled.
2. We also provide transport services alone. For detailed information, please e-mail us or contact our stores by phone!

Q?

Where can I review product prices?

A.

1. The simplest way to find out tentative prices is to visit our web store EFWebShop.com where you can also make purchases conveniently and safely.
2. Visit our store or call (+372) 645 9955!

Q?

Will my baskets move with the same ease as time passes?

A.

So that our baskets would slide with the same ease even after some time, you should clean away the dust and dirt, accumulated between the basket frame and the slide track. We recommend that you use housekeeping silicone oil for cleaning.

Q?

Can I stack basket towers?

A.

Yes you can. Basket towers can be stacked on top of each other by applying either joint cross supports (Norscan) or the special holders that are included in the package (Necos). The maximum basket tower height when stacking basket towers on top of each other is 2,050 mm.

Q?

Can I stack basket towers on top of a Necos shelf system?

A.

Our basket towers can be placed on the floor without fastening them to the floor surface. The towers might not stay in place safely if installed elsewhere than the floor. For safety reasons, we do not recommend placing basket towers on top of shelf systems. Withdrawable basket systems installed on wall tracks can be used for the described purpose.

Q?

What should be the distance between installable wall tracks?

A.

We recommend that you install wall tracks with a maximum distance of 900 mm from each other; however, you must keep in mind the width of the drawers to be installed on the wall tracks.

Q?

What is the difference between wall tracks and suspension tracks?

A.

The greatest advantage with suspension tracks is their easy installation and later relocation if required. Installing wall tracks, you must make sure that each installed wall track is at the same height; with suspension tracks, a support bar must first be installed horizontally on the wall and suspended tracks can then be hanged on it as required. Wall tracks can be successfully used with storage facilities installed under inclined walls.

Q?

What is the carrying capacity of basket and shelf systems?

A.

1. We recommend respecting an 8.5 kg carrying capacity for our basket systems to enable the basket to move freely and without hindrance in its tracks.
2. A wire shelf’s maximum carrying capacity is 50 kg per shelf.
3. The carrying capacity of suspended tracks and wall tracks is largely dependant on the particular wall they are fastened on, considering the carrying capacity of one container as 50 kg. Be sure to use special wall dowels and screws if storing heavier items.

Q?

Which shelf system products can be cut to size?

A.

1. You can use a hacksaw to cut clothing rods, wire shelves, supportive tracks, suspended tracks and wall tracks to size. Keep in mind the resulting sharp edges. NB! Cut edges are unfinished!
2. You can order the cutting to size of all the noted products from our specialist.
3. Laminate shelves can be shortened with an electrical saw as required; however, keep in mind the uneven nature of the intersection.

Q?

Can I order sliding doors and module closets to my measurements?

A.

1. You can order sliding doors to your measurements; however, the ordered products must fall within the limits of the manufacturer-prescribed minimum and maximum measurements. Ask for additional information about measurements from our consultants!
2. The height of finished sliding doors can be adjusted on-site by up to 18 mm!
3. We make laminate-melamine closets using modules; most of the modules can be custom made. To customize your order and receive detailed information concerning available products and measurements, visit our store.